AI Tools for Car Dealerships

Live market inventory management

A Cox Automotive solution that revolutionizing used car inventory management with the "Velocity" method of pricing and stocking.

The interaction management logical choice

A dedicated communication and payment platform for dealership service departments that integrates seamlessly with most DMS providers.

Where car shoppers meet dealers

One of the largest digital automotive marketplaces, connecting car shoppers with sellers and providing data-driven solutions for dealerships.

The CRM that knows your customer best

VinSolutions Connect CRM, part of Cox Automotive, is one of the most widely adopted dealership CRMs in North America, serving over 5,000 dealerships. Founded in 2006 in Mission, Kansas, VinSolutions was acquired by Cox Automotive and now integrates deeply with the broader Cox ecosystem including DealerTrack, Autotrader, Kelley Blue Book, and Xtime. What sets VinSolutions apart is its dedicated Performance Manager model — every dealership gets a named contact who helps configure and optimize the CRM. The platform is OEM-certified by all major manufacturers and offers fully customizable workflows for sales, service, and marketing.

Conversational AI for Automotive Sales

Drivee AI provides intelligent conversational agents that handle customer inquiries across multiple channels, focusing on high conversion rates and seamless CRM integration.

Text-First BDC Platform for Dealerships

TECOBI is a text-first BDC platform founded in 2016 in Greenwood Village, Colorado, built on the premise that customers respond to texts at 10x the rate of phone calls. Their proprietary calling and SMS technology prioritizes text messaging as the central communication channel, with added Facebook and Instagram advertising solutions, ChatGPT-powered call summaries, digital retail landing pages, and full DMS integration. TECOBI handles TCPA and 10DLC compliance out of the box, removing a major headache for dealers.

The AI-Native Platform for Dealership Customer Operations

Numa is an AI-native platform that automates dealership customer operations across voice and text. Trusted by over 1,200 dealerships in the U.S. and Canada, Numa rescued itself from a crowded field by specializing in the hardest AI problem: handling complex, emotional customer interactions like missed calls, upset service customers, and real-time status updates. Founded by ex-Location Labs and Microsoft engineers, Numa raised $48M+ including a $32M Series B in 2024 led by Touring Capital and Mitsui, with backing from Google/Gradient and Threshold Ventures (Tesla founding investor). Named #1 fastest-growing dealership software on the 2024 Inc. 5000 with 2,248% three-year revenue growth. Clients report 40% service profit increases and response times dropping from 23 hours to 13 minutes.

Comprehensive AI Solutions Suite

A platform offering a variety of AI tools specifically designed to streamline dealership operations and improve customer engagement.

AI Phone Agents for Dealerships

Toma provides advanced AI voice agents that handle inbound and outbound calls, scheduling service appointments and qualifying sales leads.

Integrated AI for Pinewood DMS

An AI expansion for the Pinewood DMS that brings predictive analytics and automated customer journeys to existing Pinewood users.

Equity Mining and Lead Generation

AutoAlert uses data mining to identify sales opportunities within a dealership's current customer database based on equity and behavior.

Conversational Lead Nurturing

Bitesize focuses on revitalizing old leads through automated, conversational text-based engagement.

Autonomous Business Development Center

BDC.AI provides a fully autonomous AI system designed to manage the entire lead engagement process from first contact to appointment.

AI-Powered Customer Communication Platform

Podium offers AI BDC capabilities with their conversational AI that handles leads across web, email, text, phone, and third-party sites.

The Customer Data Platform for Dealerships

Fullpath (formerly AutoLeadStar) is a Customer Data Platform (CDP) built specifically for automotive, unifying dealership data across CRM, DMS, website, and advertising into a single actionable platform. Their product suite spans data management (CDP, Group CDP, Enterprise CDP, Data Enrichment), data activation (Audience Activation for email/SMS, Digital Advertising across Google/Meta/Amazon/OTT, Website Engagement personalization, VIN-specific marketing), and equity-based campaigns. They recently launched an Agentic CRM in limited release. Fullpath activates first-party dealership data to power hyper-targeted campaigns across every channel.

Enterprise Dealership Management

CDK Global is a major DMS provider that has integrated AI across their platform for customer engagement and operational efficiency.

The Cloud-Native DMS Disrupting Automotive Retail

Tekion, founded in 2016 by former Tesla CIO Jay Vijayan, is a cloud-native Automotive Retail Cloud (ARC) platform that aims to replace legacy DMS systems like CDK and Reynolds & Reynolds. Backed by $640M+ in total funding at a $4B+ valuation, Tekion supports 52 OEM brands including GM, Ford, and Honda. The platform unifies DMS, CRM, digital retail, and AI-powered analytics on a single cloud-native architecture — eliminating the data silos and on-premise infrastructure that plague legacy dealers. Notable partnerships include Asbury Automotive Group, one of the largest U.S. dealer groups.

Automotive's #1 Ranked AI Platform for Sales & Service

Matador AI is a conversational AI platform purpose-built for dealerships, automating sales and service conversations across every channel — phone, text, email, social, and web chat. Their platform includes AI Sales Agent, AI Service Agent, and Call AI, plus features like SMS Broadcast, video messaging, and a TCPA compliance engine (Matador Shield). Named to Deloitte's 2025 Technology Fast 500, Matador serves over 1,500 dealerships. Case study: Subaru of Fullerton achieved an 88% appointment show rate and 82% sales-to-service retention with Matador.

Live-Data Digital Retailing for the Modern Showroom

CarNow, founded in 2014 and headquartered in Atlanta, GA, is a live-data digital retailing platform serving 5,000+ dealerships with over 20 manufacturer certifications. Backed by a $40M growth investment, CarNow provides virtual showroom experiences with live messaging, Search by Payment tools, and AI-powered products like ReConnect (re-engagement) and Conversion+ (conversion optimization). Unlike competitors that offer static payment calculators, CarNow uses real-time lender data to show actual payment options, reducing deal unwinding in the F&I office.

Multi-Agent AI System for Dealerships

DealerAI uses a multi-agent generative system to handle various dealership tasks including appointment scheduling and inquiries.

Integrated tech for the modern dealership

DealerSocket, now part of Solera's Vehicle Solutions division (acquired 2021), provides a unified dealership technology platform spanning CRM, DMS, equity mining, digital retail, inventory management, and websites. Their product suite includes CRM, RevenueRadar (equity mining with 11 targeting methods), DealerFire (websites and digital marketing), PrecisePrice (digital retail averaging $300 more gross per deal), Inventory+ (data-driven inventory management), and two DMS options: Auto/Mate for franchise dealers and IDMS for independents. They serve over 9,000 dealership clients including major groups like Herb Chambers, Ken Garff, Larry H. Miller, and Galpin Motors.

Retail Management System for precision

Reynolds & Reynolds offers the ERA-IGNITE DMS, a comprehensive retail management system designed for complete dealership control and compliance.

Cloud-native DMS for efficiency

Dominion VUE is a cloud-native DMS built on Microsoft Azure, offering modern security, mobility, and an intuitive user interface.

The ultimate automotive marketplace

A Cox Automotive brand, AutoTrader is a premier third-party listing site providing massive exposure for new and used vehicle inventory.

Transparency that drives sales

CarGurus uses proprietary algorithms to rank vehicle listings by deal rating, prioritizing price transparency for consumers.

Asset-centric service management

A PTC technology, ServiceMax provides comprehensive field service management solutions that can be adapted for large-scale fixed ops efficiency.

Intelligent service lane automation

Focuses on optimizing the service lane experience with paperless write-up, transparent inspections, and automated customer updates.

The F&I connection to everything

A joint venture between major captive lenders, connecting dealerships with thousands of finance sources and aftermarket providers.

Digital advertising for automotive

Offers a marketing technology platform helping dealers attract and convert customers with data-driven advertising and attribution.

Connected automotive digital marketing

Provides websites and digital marketing solutions that integrate deeply with the Cox Automotive ecosystem.

Websites that convert

Focuses on website conversion optimization and SEO, claiming the highest lead conversion rates in the industry.

Retention marketing at scale

A comprehensive retention marketing platform that combines service scheduling, equity mining, and multi-channel communications.

Science driven automotive solutions

Uses scientific analysis to help dealers and OEMs optimize network planning, sales performance, and marketing effectiveness.

Data that drives decisions

Now part of S&P Global, providing critical vehicle registration data, loyalty trends, and market forecasting.

Market share reporting & analysis

An Experian Automotive solution providing dealers with detailed reports on their market share and competitor performance.

The Automotive AI Operating System

Impel (formerly SpinCar, rebranded 2024) is an enterprise-grade Automotive AI Operating System that unifies the entire customer lifecycle — from merchandising and sales to service and repurchase. Selected by TrueCar as their strategic AI partner, Impel serves automotive dealers, OEMs, enterprise dealer groups, specialty vehicle dealers, and agencies. In 2024, Impel acquired Outsell for $100M, adding marketing AI and lifecycle management. Named to the Inc. 5000 list of fastest-growing private companies in America. Their platform uses verticalized AI models trained specifically on automotive data.

The Backbone of Dealership F&I and DMS Operations

DealerTrack, part of Cox Automotive since the $4 billion acquisition in 2015, is the industry-standard platform connecting over 40,000 dealerships with 1,500+ lenders through its F&I and DMS ecosystem. Originally publicly traded on NASDAQ (TRAK), DealerTrack generated $854M in revenue in 2014 before being acquired. The platform bridges online-to-in-store deal flows, handling everything from credit applications and compliance to registration, titling, and digital retailing. As part of Cox Automotive, DealerTrack integrates with vAuto (inventory), Xtime (service scheduling), Manheim (wholesale), Autotrader (listings), and Dealer.com (websites) — creating the largest connected dealership technology ecosystem in the industry.

The AI-First CRM Built for How Dealers Actually Sell

DriveCentric, founded in 2010 in St. Louis, Missouri, is an AI-first automotive CRM that has grown its customer base 5x since 2020 to over 2,200 dealerships. With an estimated $71.5M in revenue, DriveCentric differentiates by building AI directly into every CRM interaction — real-time coaching, automated follow-up, and multi-channel engagement across text, email, calls, chat, and video. Unlike traditional CRMs that bolt on AI features, DriveCentric was architected around simplicity and speed, emphasizing customer-first tools that reduce clicks and increase actual selling time.

AI-Powered Phone Performance Analytics for Dealerships

Car Wars, founded in 1988 and headquartered in Dallas, TX, is the veteran of automotive call tracking and phone analytics. With over 5,000 dealership clients and nearly 500 employees, Car Wars uses AI to analyze every inbound and outbound call, scoring them with their proprietary CRISP metrics (Calls, Responsiveness, Inquiry conversion, Set appointments, Process adherence). Unlike generic call tracking tools, Car Wars is purpose-built for automotive with real-time alerts that notify managers when a call goes poorly — enabling immediate coaching and callback intervention.

The Full-Lifecycle Dealership CRM by CDK Global

Elead CRM (now part of CDK Global) is one of the most widely deployed automotive CRMs in North America, with over 30 years in the industry and approximately 1,000 employees. The platform bridges sales, service, and marketing into a single system for customer acquisition and retention. Elead's customer base ranges from small single-point dealers (69.7% of users) to large enterprise groups including OpenRoad Auto ($2B revenue, 2,500 employees) and Courtesy Automotive Group ($1.2B revenue). As part of CDK Global, Elead integrates natively with CDK's DMS and fixed operations tools.

The All-in-One Texting Platform for Dealerships

Kenect, founded in 2017 in Pleasant Grove, Utah, is an AI-powered texting platform trusted by over 10,000 dealerships across North America. The platform unifies texting, payments, review management, and lead generation into a single interface that integrates with existing DMS and CRM systems. Named to the Inc. 5000 list four consecutive years with 662% three-year revenue growth, Kenect was ranked the 22nd fastest-growing software company in Utah. With over 250 employees, Kenect has grown rapidly by focusing on what dealers do most — text their customers.

End-to-End Digital Commerce for Automotive

AutoFi, founded in 2015 in San Francisco, is a digital automotive commerce and financing platform that powers billions in online transactions annually. Their platform spans digital retail (online vehicle shopping and deal building), showroom tools (in-store deal structuring), and enterprise solutions for OEMs, lenders, and marketplaces. AutoFi's Intelligent Lender Routing system and RealPayments pricing give customers accurate financing options — not estimates — by connecting directly to lender APIs. OEM programs include Acura, Audi, BMW, Ford, GM, Honda, and Hyundai.