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Toma: Review, Pricing & Features

AI Phone Agents for Dealerships

Executive Verdict

Toma is a specialized Voice AI solution for car dealerships, focusing on ai phone agents for dealerships and seamless industry integration.

Toma at a glance: pricing, rating & compatibility

Primary Category
Voice AI
Integration Level
Enterprise Ready
Pricing Tier
Custom
Target Market
Franchise & Large Indep.
Editor Rating
4.8/5.0
Implementation
2-4 Weeks

Toma provides advanced AI voice agents that handle inbound and outbound calls, scheduling service appointments and qualifying sales leads.

Entry Pricing
Custom
Vetted Solution
Verified via 5-Point Framework
Time to Value2-4 Weeks

Estimated implementation timeline based on dealership size.

What can Toma do?

Inbound service scheduling
Outbound lead follow-up
24/7 call handling
Direct CRM integration
Natural language processing

Which dealership systems does Toma integrate with?

Toma integrates seamlessly with major automotive platforms. Verified compatibility includes:

VinSolutions
DealerSocket
CDK
Reynolds
Tekion
Salesforce
Verified Native Integration

What are the pros and cons of Toma?

Strengths

  • Highly realistic voice AI
  • 24/7 availability
  • Direct appointment booking

Considerations

  • Premium pricing
  • Requires clean CRM data

Best Toma Alternatives

Expert-vetted Voice AI solutions for dealership groups looking for options similar to Toma.

Numa

4.7

The AI-Native Platform for Dealership Customer Operations

Numa is an AI-native platform that automates dealership customer operations across voice and text. Trusted by over 1,200 dealerships in the U.S. and Canada, Numa rescued itself from a crowded field by specializing in the hardest AI problem: handling complex, emotional customer interactions like missed calls, upset service customers, and real-time status updates. Founded by ex-Location Labs and Microsoft engineers, Numa raised $48M+ including a $32M Series B in 2024 led by Touring Capital and Mitsui, with backing from Google/Gradient and Threshold Ventures (Tesla founding investor). Named #1 fastest-growing dealership software on the 2024 Inc. 5000 with 2,248% three-year revenue growth. Clients report 40% service profit increases and response times dropping from 23 hours to 13 minutes.

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