Best Analytics for Dealerships

VinSolutions Connect CRM, part of Cox Automotive, is one of the most widely adopted dealership CRMs in North America, serving over 5,000 dealerships. Founded in 2006 in Mission, Kansas, VinSolutions was acquired by Cox Automotive and now integrates deeply with the broader Cox ecosystem including DealerTrack, Autotrader, Kelley Blue Book, and Xtime. What sets VinSolutions apart is its dedicated Performance Manager model — every dealership gets a named contact who helps configure and optimize the CRM. The platform is OEM-certified by all major manufacturers and offers fully customizable workflows for sales, service, and marketing.

Uses scientific analysis to help dealers and OEMs optimize network planning, sales performance, and marketing effectiveness.

Now part of S&P Global, providing critical vehicle registration data, loyalty trends, and market forecasting.

Impel (formerly SpinCar, rebranded 2024) is an enterprise-grade Automotive AI Operating System that unifies the entire customer lifecycle — from merchandising and sales to service and repurchase. Selected by TrueCar as their strategic AI partner, Impel serves automotive dealers, OEMs, enterprise dealer groups, specialty vehicle dealers, and agencies. In 2024, Impel acquired Outsell for $100M, adding marketing AI and lifecycle management. Named to the Inc. 5000 list of fastest-growing private companies in America. Their platform uses verticalized AI models trained specifically on automotive data.

AutoAlert uses data mining to identify sales opportunities within a dealership's current customer database based on equity and behavior.

Car Wars, founded in 1988 and headquartered in Dallas, TX, is the veteran of automotive call tracking and phone analytics. With over 5,000 dealership clients and nearly 500 employees, Car Wars uses AI to analyze every inbound and outbound call, scoring them with their proprietary CRISP metrics (Calls, Responsiveness, Inquiry conversion, Set appointments, Process adherence). Unlike generic call tracking tools, Car Wars is purpose-built for automotive with real-time alerts that notify managers when a call goes poorly — enabling immediate coaching and callback intervention.

Tekion, founded in 2016 by former Tesla CIO Jay Vijayan, is a cloud-native Automotive Retail Cloud (ARC) platform that aims to replace legacy DMS systems like CDK and Reynolds & Reynolds. Backed by $640M+ in total funding at a $4B+ valuation, Tekion supports 52 OEM brands including GM, Ford, and Honda. The platform unifies DMS, CRM, digital retail, and AI-powered analytics on a single cloud-native architecture — eliminating the data silos and on-premise infrastructure that plague legacy dealers. Notable partnerships include Asbury Automotive Group, one of the largest U.S. dealer groups.

CarGurus uses proprietary algorithms to rank vehicle listings by deal rating, prioritizing price transparency for consumers.

Offers a marketing technology platform helping dealers attract and convert customers with data-driven advertising and attribution.

An Experian Automotive solution providing dealers with detailed reports on their market share and competitor performance.

An AI expansion for the Pinewood DMS that brings predictive analytics and automated customer journeys to existing Pinewood users.

Fullpath (formerly AutoLeadStar) is a Customer Data Platform (CDP) built specifically for automotive, unifying dealership data across CRM, DMS, website, and advertising into a single actionable platform. Their product suite spans data management (CDP, Group CDP, Enterprise CDP, Data Enrichment), data activation (Audience Activation for email/SMS, Digital Advertising across Google/Meta/Amazon/OTT, Website Engagement personalization, VIN-specific marketing), and equity-based campaigns. They recently launched an Agentic CRM in limited release. Fullpath activates first-party dealership data to power hyper-targeted campaigns across every channel.

CDK Global is a major DMS provider that has integrated AI across their platform for customer engagement and operational efficiency.