Numa vs Pinewood.AI
A comprehensive side-by-side analysis of features, pricing, and performance to help you choose the right AI foundation for your dealership in 2026.
The Verdict
While both platforms are leaders in the Service AI space, one emerges as the optimal choice for most dealership operations.
Edges out the competition with superior service ai capabilities and deeper automotive specialized features.
A powerful alternative, especially for dealerships prioritizing integrated ai for pinewood dmsor existing DMS workflows.
Numa
Service AINuma automates service department communications, handling appointment requests and customer questions through AI-powered texting.
Core Advantages
- Specialized for service
- Reduces phone traffic
- Increases RO value
Limitations
- Narrow focus on service
- Integration depth varies
Pinewood.AI
DMSAn AI expansion for the Pinewood DMS that brings predictive analytics and automated customer journeys to existing Pinewood users.
Core Advantages
- Deeply integrated with DMS
- Predictive capabilities
- Seamless data flow
Limitations
- Requires Pinewood DMS
- Not a standalone solution
Deep Feature Comparison
| Attribute | Numa | Pinewood.AI |
|---|---|---|
| Primary Focus | Service AI | DMS |
| Pricing Entry | From $250/mo | DMS add-on |
| Core Tech | • Service appointment booking • Automated status updates • AI-powered FAQs | • Predictive maintenance alerts • Automated marketing journeys • DMS-integrated analytics |
| Industry Rating | 4.7 | 4.3 |
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